LogonBox SSPR Password-Self-Service Azure Password Self-Service Management Solutions: Which is Best? February 27, 2024 by Lee Painter It goes without saying that password management is essential to online security, whether for a personal social media account or a company website. Often the traditional methods of password management fall short of what is necessary today – simple security questions and code sent to your mobile phone just don’t cut it anymore! That’s why […] Read more »
Password-Self-Service The facts on self-service password reset and Active Directory cached credentials November 29, 2022 by Lee Painter Introduction You have sent your army of road warriors out in the wilderness with Active Directory-connected laptops. What do you do when they forget their password? You use a self-service password reset solution, where the user logs onto a website and changes their AD password, and everything is just hunky dory…right? Wrong. Because the next […] Read more »
Cloud Password-Self-Service Tweetable Supporting Remote Workers During the Covid-19 Pandemic March 24, 2020 by Lee Painter Every day, people and businesses rely on our services to keep the workforce productive. But in times like these, it’s even more critical for us to keep things running smoothly – and we’re working hard to do that. We understand that organisations need to keep business as usual while the entire workforce adjusts to working […] Read more »
helpdesk Password-Self-Service Service desk Tweetable Eliminate Password Reset Tickets to Increase Profits February 11, 2020 by Lee Painter Password reset accounts for the highest number of tickets helpdesk staff deal with; managed service providers (MSP) live and die by how well they can manage these tickets. Whether it’s for an application, system account, or the account has been locked, customers repeatedly require their password to be reset or unlocked. As a business scales […] Read more »
Office 365 Password-Self-Service Tweetable Office 365 SSPR vs Dedicated SSPR Solutions May 1, 2019 by Lee Painter With so many IT functions moving to the cloud, one of the areas IT admins are now looking into is self-service password reset (SSPR) and wondering what Office 365 self-service password reset is, how they can leverage it and what the potential benefits and drawbacks are for their business. In this article, we look at […] Read more »
Password-Self-Service Tweetable Implementing a Self-Service Portal April 3, 2019 by Lee Painter Self-service portals are fast becoming a must-have as business demands increase but there is more to implementing one than you think A self-service portal is a customer-facing website which offers a collection of self-help functions that a user can access whenever they have a corresponding issue and execute the respective function to self-help and overcome […] Read more »
Password-Self-Service Service desk Tweetable Scaling the Service Desk March 27, 2019 by Lee Painter A service desk is the core function of a service provider business, getting the best from this department can be a crucial difference between a successful, profitable MSP and one that is not. For an MSP the service desk plays a critical role in the business, the level of service offered, the efficiency in delivery […] Read more »
Password-Self-Service Tweetable What is Self-Service Password Reset (SSPR)? March 20, 2019 by Lee Painter Self-service password reset solutions help the service desk and business in security and productivity. With the evolution of technology the increase in identity theft and data breaches, the cost of the service desk is going up and the demands on CISO is ever growing. Self-service password reset solutions have evolved over the years to help […] Read more »
Password-Self-Service Tweetable What is Identity self-service? The LogonBox Approach March 4, 2019 by Lee Painter Identity self-service is a term that refers to a solution that straddles the line between fully-fledged self-service password reset and identity management all without the high costs that come with complete IDM solutions Identity self-service is a term that refers to a solution that straddles the line between fully-fledged self-service password reset (SSPR) and identity […] Read more »
LogonBox FTS LogonBox SSO LogonBox VPN News Password-Self-Service Security Meet the team at ICT for Education 2016! November 10, 2016 by Lee Painter | Leave a Comment Hypersocket Software is pleased to announce that the team of security experts will be exhibiting at ICT for Education on 18th November 2016 at Cranmore Park, Birmingham. Why should you stop by our stand? We’ll be showcasing our new suite of solutions at the show, our unique Single Sign-On virtual appliance for seamless access to cloud and on-premise […] Read more » DMZ gateway ICT MFT password self-service Security conference SSH Gateway SSO VPN